Passenger Rights and Obligations 

Passengers Must Not:

  • Place feet on seats
  • Smoke, and or spit
  • Use offensive language, or behave offensively
  • Interfere with equipment or damage the bus
  • Throw anything in or from the bus
  • Drop/ Leave rubbish in the bus

Passengers Can:

  • Expect the bus to be clean and tidy
  • Expect to see the driver's authority card displayed
  • Expect not to be inconvenienced by any luggage or goods within the bus
  • Expect the driver to behave in an orderly manner, act with civility and propriety, and comply and reasonable requests
  • Drink water in the bus 

Click here to view Terms and Conditions.


Enquiries and or complaints relating to the bus service operated by Grace Coaches PTY Ltd can be made by contacting the Manager on phone: (02) 4938 1026, fax: (02) 4938 1026 or email: info@gracecoaches.com.au.